DubaiZones Online Store Shipping Policy

 

At DubaiZones, we strive to provide our customers with fast and reliable shipping services. This Shipping Policy outlines the shipping options, delivery times, and related information for orders placed on our online store.

1. Shipping Locations

We currently ship to addresses within Pakistan.

2. Delivery Times

  • Main Cities: Orders delivered to main cities usually arrive within 1-2 business days.
  • All Over Pakistan: Orders delivered to other locations within Pakistan typically arrive within 3-4 business days.

Please note that these delivery times are estimates and may vary due to factors beyond our control, such as weather conditions, holidays, and courier delays.

3. Order Processing

  • Processing Time: Orders are processed within 1 business day. Orders placed on weekends or public holidays will be processed the next business day.
  • Order Confirmation: After placing an order, you will receive an order confirmation email with details of your purchase.

4. Shipping Charges

  • Free Delivery: We offer free delivery on all orders.
  • Express Shipping: If express shipping options are available, additional charges will apply. These charges will be clearly indicated at checkout.

5. Order Tracking

  • Tracking Information: Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track your order online.
  • Customer Support: If you have any questions about your order status, please contact our customer support team at dubaizonesinfo@gmail.com or via WhatsApp at +971-314-2626506.

6. Delivery Issues

  • Incorrect Addresses: Please ensure that your shipping address is correct at the time of purchase. DubaiZones is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
  • Lost or Damaged Packages: If your package is lost or damaged during transit, please contact us immediately. We will work with the courier to resolve the issue and ensure you receive your order.

7. International Shipping

Currently, we do not offer international shipping. We only ship within Pakistan.

8. Contact Us

For any questions or concerns regarding our shipping policy, please contact us at:

Thank you for shopping with DubaiZones. We are committed to providing you with the best possible shopping experience and timely delivery of your orders.